Our Policies


All of our suites are in the same category and their prices are established according to the period of use and the number of occupants. Daily rates start at 3 pm and end at 11 am regardless of check in time. Consult the possibility of Late Check Out and its values.

We are a family owned and operated business.

Reservations |
In order to guarantee the reservation, we request a deposit of at least 50% of the total reservation value. The rest will be paid upon check-in

Due to the architectural style and decoration of the hotel, for safety and comfort reasons, we only host children from 14 years of age.


Booking cancellation
In case of cancellation of the reservation, the amount paid will be refunded as follows: * Up to 30 days before the date of entry, the refund of the amounts paid will be full. * In case of cancellation in the 30 days prior to the "check in", 50% of the total amount of the reservation will be charged. In cases of refund, bank or other fees such as DOC etc. will be discounted.

No Show
Failure by the guest to arrive at the hotel on the date scheduled for arrival, will be considered "NO SHOW". The vacancy will remain available for 24 hours from the scheduled entry date. After this period, the reservation will be canceled with a retention of 100% of the amount paid, freeing the room to another guest. THERE WILL BE NO RESTITUTION OF AMOUNTS PAID.

Withdrawal After Entry
When the client decides, for whatever reason, to leave the hotel before the scheduled check out date, he or she will not be entitled to a refund of any amount already paid.